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Stories

At Crystal Springs Resort, every experience is unique. Below, you'll find a collection of what others have said about their stay with us. And we'd love to hear from you as well. We encourage you to share your experience at Crystal Springs Resort by submitting a story about your stay.

You can also share your experience with other guests here!

Read Stories From Our Hotel, Spa & Golf Guests
Read Stories From Our Corporate Clients



Leisure Stories


"We had a wonderful time in Grand Cascades Lodge great service and great location very peaceful and relaxing for us. Will come back again soon."
Debi - Orchard Park, NY

"We had such a wonderful time! The room was clean and relaxing. The poolside view from our room was great.We enjoyed the heated pool and jacuzzi almost everyday. We also enjoyed breakfast at Kites and their Angus burgers and fries at lunch. There is a shoprite about 10 minutes away so you can pick up the few things you may have forgot to pack.The staff was friendly and hospitable! My husband and I would definitely stay there again."
Stephanie - Windsor, NY

" I cannot say enough wonderful things about Grand Cascades Lodge & the Crystal Springs Resorts. GCL is a hidden jewel. I cannot believe the level of luxury, the professionalism of the staff, and the continuously wonderful experiences I have had in Vernon & Hardystown, NJ! This was my 3rd stay in the past year...and #4 is coming up at the end of the month. I've been there with girlfriends, my family, 19 of my closest friends & their families & I'm never disappointed! I must particularly mention, Denise Tappen, activities director at Minerals who has gone above & beyond for us...Adam (who works as a hike guide & summer help at Cascades)...Vinny & Lisa at Cascades, who were amazing at the front desk & helped to accomodate me during a personally stressful situation... situation...Frank, the shuttle driver (what a nice young man)...the cleanest housekeeping staff...the absolute beauty of the area...as well as the facilities! They upgraded us to a 1 br suite...I think they knew how much we'd love it! Next time.....Stay for a romantic getaway...for a golf weekend...for a nature or antiquing weekend...for a spa weekend...for an extended holiday with the kids...you will NOT be disappointed. BRAVO!!!!"
Claudia M. - Manhassat, NY


"Wonderful Time I would like to say that we had a wonderful time last night at Crystal Springs. James gave us the Wine Cellar tour which was outstanding. His knowledge and enthusiasm was completely enlighting. We had dinner in the Tavern. I don't know how to express our appreciation enough. James stopped by the table a several times. Made a few suggestion, which we followed and found we were not disappoint in any way. The service was exceptional. Kathryn was our waitress who also was knowledgable of the menu and accomodated our every request. My Husband and I have been there many times in the Tavern and LaTour, however last night was the first for our friends. They were totally impressed. Please share our graditude with James and Kathryn. We will see you soon."
Kathy Z.- Sparta, NJ

"The lodge & spa were simply the best. All done with the most comfort but class. The entire staff was wonderful. I'm still smiling!!!!!"
Janet I. - Nanuet, NY

"The Cascades Lodge has a relaxed atmosphere both summer and winter. The Tavern food is excellent. And the biosphere is a great place to spend time winte or summer.Had our second visit this January, 09. We'll be back in June for a Family reunion. Go visit the Cava Winery too!!"
Jodi L.- Stockton, NJ

"What a wonderful weekend! We just returned from my neice"s wedding at Crystal Springs.Everything about this place is fabulous! From the rooms to the views to the biospere to the beautiful wedding!! We will be returning!"
Martha P. - Auburn, NY

"During summer break I needed something for the kids to do. Minerals was the perfect mini getaway- we all had a blast! While my husband introduced them to golf on your family course, I FINALLY got some R&R at your great Spa! We'll be back during their next school break."
Jeanne B. - Wyckoff, NJ



Corporate Stories


"Thank you for the extreme generosity as well as wonderful treatment and service. You have remarkable resort and you made me and my entire staff feel special and very welcome. I hope we can "retreat" with Crystal Springs again next year!"
- Newark Academy

"We had a wonderful time at our off-site. Thanks to you and your professional staff, we had without a doubt the smoothest, most enjoyable offsite in memory. People have been coming up to me all week, thanking me for planning such a top notch event.Thank you again for an outstanding experience. I would not hesitate to recommand Crystal Springs to anyone planning a large event."
- Novo

"Your location was very well received and well liked. Everyone was very happy with the proximity to NYC and Newark and the beauty of the area and the resort was commented on numerous times. In our evaluations the meeting room received 4.38 out of 5 and the meals received 3.83 out of five. Quite a few people expressed a desire to come back for a future event. The large majority of the staff was very nice and very accommodating. Over all it was a very successful meeting."
- IRUI

"I wanted to send you a quick note to say what a wonderful time we had at our meeting at Grand Cascades and Crystal Springs this week. The entire (albeit small) group was blown away with both the facilities and the food & beverage. The diversity of the meeting space, the state-of-the-art AV equipment coupled with the fantastic staff really made my job as the planner a breeze. I'd also like to take a moment to recognize the team that got me there - Lawrence McCave, Linda Alloco and Oonagh Barrow, who handled the details of the program. For such a small group, we are relatively high maintenance - and they never skipped a beat. I can only hope that we have the opportunity to work with them again on upcoming programs. I will make a point of recommending this property anytime we are looking for a NJ property. Given its proximity to our HQ (34 miles door-to-door), its a phenomenal facility that I can't wait to book again. I'm determined to use that wine cellar! Great Job All Around!!!!!"
- Ricoh Americas Corporation

"Everything was fabulous! I have not heard one negative thing back from the location!!! Everyone was pleased with everything. I was very pleased by the service and help that I received from everyone. Definitely going to send high reviews all the way up the J&J ladder. :-) Everyone has stated that we definitely should use your location again for future events."
- Johnson & Johnson

"The purpose of this e-mail is to let you know how happy I was with the cooperation and help that I received from your direct service staff at our event Friday, September 26, 2008 at the Minerals Hotel & Spa at Crystal Springs. Everyone made sure our needs were met through out the day. The NORWESCAP employees were made to feel very much at home and welcome in the facility. I cannot say enough except that if we are to plan such an event next year to be held in Sussex County, I have to think that we will once again want to work with your staff. "
- NORWESCAP

"Thank you for all your help in planning our first annual Fun Squad meeting. Everything went perfectly and all participants loved the Grand Cascades and had a wonderful time. The wine tour was extremely popular and the few that lasted for the fluorescent mini golf had a lot of laughs. Everyone is looking forward to returning next year."
- Selective Insurance

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Crystal Springs Resort, Sussex County, NJ 855.977.6473. All rights reserved.