If a spa package is added on only one of the nights, does the credit need to be used on that specific day?
No , the spa credit can be used anytime during the hotel stay.
Does a spa appointment need to be booked based on the number of nights stayed?
The reservations staff can modify a Spa & Stay package to suit the guest’s needs. A Spa package can be book for just one night or all of the nights of the stay. Each day that is added will provide a Spa credit for each adult. For example, a Spa & Stay for one night provides each adult one credit {$180/155pp} and a Spa & Stay on two nights would provide each adult two spa credits to use during their stay {$360/$310 pp}.
How much is saved by booking a package vs a la carte?
Savings are approximately $50 at Grand Cascades Lodge per night by booking a package vs. a la carte . Savings are approximately $35 per night at Minerals Hotel by booking a package vs. a la carte. Additionally, guests who reserve a Spa & Stay package receive a complimentary late check-out of 1:00pm.
How far in advance can a Spa appointment be booked?
It is never too far in advance to book Spa treatments. Early booking will allow for better availability, especially for larger groups.
Do all guests staying in the room have to reserve a spa treatment?
No. The reservations staff can adjust the number of guests who wish to book at the Spa.
Can a Spa credit be used at the hotel where my room is not reserved?
A Spa credit must be used at the hotel where the guest is staying . Grand Cascades Lodge Spa packages allow guests to book at Reflections Spa. Minerals Hotel spa packages allow guests to book at Elements Spa.
Does the Spa package come with a massage?
Any package including a Spa credit will provide each adult in the room a credit toward their choice of treatment. Grand Cascades Lodge spa packages provide a credit of $180 per adult to use on a treatment at Reflections Spa. Minerals Hotel spa packages provide a credit of $155 per adult to use on a treatment at Elements spa.
What are the hours of operation for Reflections Spa and Elements Spa?
Reflections Spa:
Monday — Saturday: 9:00am – 9:00pm
Sunday: 10:00am - 7:00pm
Elements Spa:
Monday — Saturday: 9:00am - 9:00pm
Sunday: 10:00am - 8:00pm
How do guest experiences at Reflections Spa and Elements Spa differ?
Crystal Springs Resort offers two luxurious Spa locations, both named among The Top 100 Spas of America.
Reflections Spa combines the essence of fire and water are brought forth to create a rejuvenating oasis set to inspire even the most seasoned spa-goers.
Elements Spa features the healing powers of the Earth with a breathtaking design and treatments incorporating the most beneficial of minerals to create a true spa experience.
What are the main differences between the two hotels at Crystal Springs Resort?
Grand Cascades Lodge is a AAA 4-diamond property and offers a luxurious, high-end experience. Minerals Hotel is a more casual hotel and provides a comfortable stay for guests. These hotels are three miles apart - less than a 10 minute drive. They are both family-friendly, welcoming adults and children to stay. Each property offers a world-class Spa on site.