Please provide a minimum of 24 hours advance notice of cancellations or changes. Appointments cancelled in less than 24 hours prior to the designated time and no-shows will be billed in full. Call (855) 977-6473 to cancel or change your Spa appointment.

Groups: Please provide 48 hours advance notice for group cancellations. Group appointments cancelled in less than 48 hours prior to the designated time and no-shows will be billed in full.

Crystal Springs Resort offers two luxurious spa locations, both named among The Top 100 Spas of America.

Reflections Spa combines the essence of fire and water are brought forth to create a rejuvenating oasis set to inspire even the most seasoned spa-goers.

Elements Spa features the healing powers of the Earth with a breathtaking design and treatments incorporating the most beneficial of minerals to create a true spa experience.

We strongly recommend making spa appointments well in advance of the desired date as the spas fill up quickly. For appointments or to change any previously scheduled service at Elements Spa at Minerals Hotel or at Reflections Spa at Grand Cascades Lodge, call (855) 977-6473

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Please read the following spa policies and services available to our guests. 

Package charges on your reservation include the nightly room rate, daily breakfast credit, access to pools, premier health club & fitness classes as well as Recreation and Package Amenities. Please note, breakfast credit is not valid for owner, group or wedding reservations. Learn more: Group Recreation & Package Amenities.

A Convenience Fee of 3.5% will be assessed on all credit card payments at the time of check-out from the hotel.